Terms and Conditions
Please read our terms and conditions carefully. If anything remains unclear please contact us before placing your order.
§ 1 Subject of these conditions
These conditions apply to all sale contracts between the operator of this website head&nature
§ 2 Order Process
By placing your order you declare your willingness to pay for the ordered items as well as the shipping and service costs as indicated on this website.
After placing your order we will send you an e-mail with the details of the order. Another e-mail will be sent to you as soon as the order leaves our shipping department.
Please note that until we dispatch your order we cannot guarantee full availability of the ordered items. In case of unavailability of products we reserve the right to remove the namely items from your order and invoice: accordingly these items are no part of the contract.
Until payment of the total amount has been received all items remain property of the inmalo GmbH.
We will not be held responsible for delays or losses due to events beyond our reasonable control.
§ 2.1 Restriction OCB-Products
We can not currently offer shipping OCB-products to Belgium, Netherlands and Luxembourg.
§ 3 Pricing and availability
Usually our website is only refreshed once a day. This means, items labeled as available might nevertheless be sold-out. Also the dispatch estimates actually are just estimates.
We will inform you about unavailability of products by E-mail. If you don't answer within reasonable time we reserve the right to ship your order without these products or in a smaller number.
Also products might be mispriced or prices might change from one day to another. In this case we will inform you before charging your account.
All prices are inclusive of 19% VAT, shipping and service costs are additional.
§ 4 Returns
Any returns of defective or unrequested items have to be arranged with our customer service. Please direct your complaints within reasonable time to our service, preferably by E-mail.
Usually the shipping costs of returns of acceptable items have to be borne by the customer. Exceptions have to be negotiated with the vendor.
§ 5 Customer data and account
You are responsible for entering and maintaining correct data (name, address, bank details etc.) and safeguard your account against mischief and unauthorized access.
Furthermore please note that we don't sell to minors.
You agree to take responsibility for your account and password and contact us immediately if you have any reason to believe your account might be abused.
The operator reserves the right to refuse access, block accounts and cancel orders if he deems it necessary.
§ 6 Customs
The customer is fully responsible for customs declarations, import duties and taxes. If you are unsure about these costs please contact the customs office of your country and ask for the conditions for receiving orders from Germany.
Also we take no responsibility if the products you ordered might be illegal in your country or subject to import bans and get destroyed or lost.
We won't compensate for losses or expenses of any kind related to problems at import.
§ 7 Copyright
All content on this website is property of the inmalo GmbH and its associates. This includes text, pictures, logos, graphics, buttons, audio and video clips, code and so on.
Especially the unauthorized use of product images and descriptions will be pursued. It is not allowed to extract or re-utilise any parts of this website without our express written consent.
§ 8 About Us / Contact
head&nature inmalo GmbH Junkersstr. 7 93055 Regensburg Germany Phone: +49 (0)941/46189969 Fax: +49 (0)941/37903419 http://www.head-nature.com E-Mail: firstname.lastname@example.org CEO: Harald Schreiner Register court: Regensburg HRB 14469 VAT ID: DE 227933012
Return address: inmalo GmbH
Responsible for the content, according to § 6 MDStV: Harald Schreiner
§ 9 Severability clause
If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
1. The validity or enforceability in that jurisdiction of any other provision of this Agreement or 2. The validity or enforceability in other jurisdictions of that or any other provision of this Agreement.