Withdrawal (valid only within the EU)

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you or a third party named by you, other than the carrier, has taken physical possession of the last merchandise.

To exercise your right of cancellation, you must notify us at
Plamundo GmbH
Junkersstr. 7
93055 Regensburg
Fax: 0941/37903419
Phone: 0941/46189969

informing us clearly and explicitly (by letter sent by post, fax, e-mail or telephone) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not obligatory.

Form of withdrawal

In order to meet the withdrawal period, it is sufficient if you send your revocation notice before the expiry of the withdrawal period .

Effects of withdrawal

If you withdraw from this contract, we will return all payments we have received from you, including the shipping costs (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than the least expensive standard delivery offered by us), immediately and at the latest within fourteen days from the date on which we receive your withdrawal notification. For this repayment we use the same method of payment that you used for the initial transaction, unless you have explicitly stated that you wish another form of compensation; youwill notbe charged any fees for this repayment in any case.

We can delay this payment until we have received the goods back again, or until you have shown us proof that you have returned the goods, whichever is the earlier. You have to return the goods promptly and in no event any later than fourteen days from the date on which you notify us of your decision to cancel thecontract to:

		Plamundo GmbH
		Junkersstr. 7
		93055 Regensburg

The deadline is met if you return the goods before the expiry of the withdrawal period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods if such loss of value has occured for any reason other than to establish the nature, characteristics and functioning of the goods.

More information can be found in our sections Customer Information and Terms and Conditions

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